Privacy Policy

Last Updated: November 8, 2025

At AVent Connect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

  • Create an account or register for our Service
  • Upload documents or enter event data
  • Communicate with us via email, contact forms, or support channels
  • Subscribe to our newsletter or marketing communications
  • Make a purchase or subscription payment

This information may include: name, email address, phone number, company name, billing information, and any content you upload to the platform.

Automatically Collected Information

When you access our Service, we automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and features used
  • Time and date of access
  • Referring website addresses

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and send related information
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. AI and Data Processing

AVent Connect uses artificial intelligence to process documents and extract event data. When you upload files:

  • Your documents are processed by our AI systems to extract relevant information
  • We may use anonymized data to improve our AI models and service accuracy
  • Your original documents are stored securely and encrypted
  • You maintain ownership of all content you upload to the platform

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly authorize us to do so.

Service Providers

We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as:

  • Payment processing
  • Cloud hosting and storage
  • Email delivery and communication services
  • Analytics and performance monitoring

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Secure cloud infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to our processing of your information
  • Restriction: Request restriction of processing under certain circumstances
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Do Not Track Signals

Some web browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals, as there is no industry standard for how to handle them.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your personal data based on:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Contact Us Page


By using AVent Connect, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.