Terms of Service - AVent Connect

Welcome to AVent Connect. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using AVent Connect ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Description of Service

AVent Connect provides a comprehensive event production management platform that includes:

AI-powered document processing and data extraction
Room and venue management tools
Crew coordination and scheduling
Loading dock and logistics planning
Real-time collaboration features
Communications and show caller dashboards

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security of your password and accept all risks of unauthorized access
Immediately notify us of any unauthorized use of your account

You are responsible for all activities that occur under your account.

4. User Responsibilities

You agree not to:

Use the Service for any illegal purpose or in violation of any laws
Upload or transmit viruses, malware, or any other malicious code
Attempt to gain unauthorized access to any portion of the Service
Interfere with or disrupt the Service or servers
Use automated systems to access the Service without permission
Impersonate any person or entity
Share, sell, or transfer your account without our written permission

5. Intellectual Property

The Service and its original content, features, and functionality are owned by AVent Connect and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process such content solely for the purpose of providing the Service to you.

6. Payment and Subscriptions

Certain features of the Service require payment. By purchasing a subscription, you agree to:

Pay all fees associated with your selected subscription plan
Provide accurate and complete billing information
Allow us to charge your payment method on a recurring basis

Subscription fees are billed in advance on a recurring basis. You may cancel your subscription at any time, but refunds are not provided for partial subscription periods.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

To the maximum extent permitted by law, AVent Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your access to or use of or inability to access or use the Service
Any conduct or content of any third party on the Service
Unauthorized access, use, or alteration of your content

9. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. AVent Connect does not warrant that:

The Service will be uninterrupted, secure, or error-free
The results obtained from the use of the Service will be accurate or reliable
Any errors in the Service will be corrected

10. Indemnification

You agree to defend, indemnify, and hold harmless AVent Connect, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AVent Connect operates, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

By using AVent Connect, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.